Show your online shoppers you’re dedicated to providing a pleasant experience from their first click to delivery while building their confidence and loyalty in your brand.
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*(Zendesk Customer Service Study)
Get a clear view of all your orders (in transit, late, delivered, etc) thanks to our auto-sync feature.
Get actionable insights into your customer's post-purchase experience and carriers’ shipping performance.
Craft your own notifications for a unique branded post-purchase experience. Then host your tracking page on your own website in a quick and easy way, with no technical development required.
Inform your customers faster and proactively of any delivery issues with AI-calculated ETAs & notification updates for stalled shipments.
Send your transactional shipping notifications through your usual email marketing platform.
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With transactional email open rates sitting as high as 90%, it's the perfect time to engage your customers with promos and ads.
If your business is global, your eCommerce tools should be too. We support the 11 major global languages.
Track key metrics and develop custom dashboards to monitor your carriers' performance.
Smart delivery estimates that detect late packages and automatically update during the delivery process.
Customers automatically receive surveys upon delivery with smart routing for self resolution.
Engage with your customers during their delivery with automated shipping updates at every step without writing a line of code.
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You can have multiple widgets in Zendesk, each with a different Key Shipup API.
“We have particularly appreciated the ease and accessibility of the Shipup platform. The solution allows our teams to implement a data-driven strategy. It’s agile and constantly innovating to release new updates and features to solve issues.”
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We're trusted by hundreds of online retailers. All over the world. In all industries.
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