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See Shipup in action

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A good customer experience encourages 42% of consumers to repeat their purchase from the same e-merchant.

1

Get all your delivery and carriers data in one place

Connect your carriers seamlessly and get everything set up in no time

Get a clear view of all your orders (in transit, late, delivered, etc) thanks to our auto-sync feature.

Make key shipping decisions based on data

Get actionable insights into your customer's post-purchase experience and carriers’ shipping performance.

-30%

Average reduction resolution time
2

Create a unique and engaging delivery experience

Provide the best post-purchase experience to drive customer loyalty

Craft your own notifications for a unique branded post-purchase experience. Then host your tracking page on your own website in a quick and easy way, with no technical development required.

Take a proactive approach to support

Inform your customers faster and proactively of any delivery issues with AI-calculated ETAs & notification updates for stalled shipments.

-42%

Average Wismo Tickets
3

Use shipment tracking and notifications as a new marketing channel

Build trust and begin a new, long-lasting relationship.

Send your transactional shipping notifications through your usual email marketing platform.

Discover new revenue and engagement from delivery notifications

Transactional email open rates sitting as high as 90%, it’s the perfect time to engage your customers with promos and ads.

+90%

Revenue per recipient

What they say about the integration

"

Last quarter, we got our highest customer satisfaction rating ever. Is it a coincidence that we integrated Shipup around the same time? I don’t think so.

Daniel Bracamontes
Customer Relationship Manager

95%

Average customer satisfaction

Our features

11 languages supported

If your business is global, your eCommerce tools should be too. We support the 11 major global languages.

Advanced analytics

Track key metrics and develop custom dashboards to monitor your carriers' performance.

Smart delivery

Smart delivery estimates that detect late packages and automatically update during the delivery process.

Automated surveys

Customers automatically receive surveys upon delivery with smart routing for self resolution.

Shipping updates

Engage with your customers during their delivery with automated shipping updates at every step without writing a line of code.

Multi-store connection

You can have multiple widgets in Zendesk, each with a different Key Shipup API.

Connect your e-shop to Shipup with Shopify?

Go on: https://app.shipup.co/apps/new/shopify. Then enter the URL of your store and click 'connect'.

More info here

How can I sync. my Shopify orders?

Once you have connected your e-commerce to Shipup with Shopify, you don't have anything else to do. Your orders will be automatically synchronized.

More infos

Can I host the tracking page using Shopify

Our integration with Shopify allows you to host your tracking page on your own website in a quick and easy way, with no technical development required.

More infos

A guide for measuring, tracking and taking actions, edited by Shipup

The top 4 post-purchase KPIs: how to track and improve them

This guide is equal parts strategy and actionable insights. It will help you take control of your brand's post-purchase experience using Shopify's most powerful features. Although it is particularly actionable for Shopify users, it can also be applied to any website.

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See Shipup in Action

We're trusted by hundreds of online retailers. All over the world. In all industries.